Instant Cold Pack

Delivery Information

Place your order online Monday to Saturday before 8pm, or before 2pm on Sunday and, subject to availability*, it will be picked, checked, packed and dispatched within minutes. Once your order is on its way, you’ll receive regular updates on its progress, together with tracking information allowing you to monitor where it is on its journey. Your order should arrive the very next working day across most of the UK mainland.

How much does delivery in the UK cost?

Next day delivery:	£2.99 when you spend over £80.00 (excl. VAT) £5.99 when you spend under £79.99 (ex VAT)
Next day delivery – before 12pm:	£8.99
Saturday or Sunday delivery:	£9.99
3-5 working day:	£0.00 when you spend over £80.00 (excl. VAT) £3.99 when you spend under £79.99 (ex VAT)

Can I get free delivery?

We offer free ‘standard’ UK delivery for any order that is over £80 (excl. VAT). This takes three to five working days for delivery.

How does it work for ‘Highlands and Islands’ or overseas deliveries?

• UK Mainland (except selected postcodes): next working day*
• Highlands, and Isle of Man: 2 working days* - £2.99 (excl. VAT)
• Scottish Islands: 2-5 working days* - £2.99 (excl. VAT)
• Channel Islands and Northern Ireland: 2 working days - £3.99 (excl. VAT)

* Some products are not available for immediate dispatch. See product page for details. To read more about our delivery service, zones and special rates, visit our delivery page.