Contact Us
Christmas and New Year Support Hours
If you need a hand over the holidays, please note our updated support hours.
- Christmas Hours: Lines will close at 12:00 noon on Wednesday 24th Dec. We will be fully closed over the Christmas break and will reopen at 9:00 am on Monday 29th Dec.
- New Year Hours: Lines will close at 12:00 noon on Wednesday 31st Dec. We will be closed on New Year's Day and will reopen for normal service at 9:00 am on Friday 2nd Jan.
Note: Any emails sent while our lines are closed will be answered in the order they were received as soon as we return.
We are here to help you in any way we can, so please contact us by phone, email or complete the form below if you have any queries or feedback that you would like to leave.
Make sure you give us all of your contact details and we will get in touch as soon as possible
Lyco Group Ltd
24 - 26 Vincent Ave
Crownhill
Milton Keynes
MK8 0AB
Trade Team
If you have any queries relating to your Trade Pro account or about how to become a Trade Pro member, please contact our Trade team today:
Open Mon - Fri (9am - 5pm)
trade@lyco.co.uk
Tel: 0345 646 1134
Projects Team
If you are working on a lighting project and require a large quote for lighting and installation, please contact our Projects team today:
Open Mon - Fri (9am - 5pm)
projects@lyco.co.uk
Tel: 0345 646 1136
Sales Team
If you would like to place an order, are having trouble placing an order on our website, or have a query with a product you would like to order please contact the Sales Team:
Open Mon - Fri (9am - 5pm)
sales@lyco.co.uk
Tel: 0345 646 1133
Technical Advice
If you have a question about a product, its application and installation, or need help finding a technical specification, please contact the Technical Advice Team.
Open Mon - Fri (9am - 5pm)
technical@lyco.co.uk
Tel: 0345 646 1141
Customer Accounts Team
If you have a query with your account, wish to pay an invoice etc then please contact the Customer Accounts Team.
Open Mon - Fri (9am - 5pm)
customeraccounts@lyco.co.uk
Tel: 0345 646 1133
Customer Service Team
If you have a query about an order you have already placed or would like to return anything to us please contact the Customer Services Team. Please ensure that any item being returned is accompanied by a RETURNS NUMBER which is obtainable from the Customer Services team:
Open Mon - Fri (9am - 5pm)
customerservice@lyco.co.uk
Tel: 0345 646 1133
(From outside the UK: +44 (0)1908 651100)
Company Reg Number: 2923542
VAT Number: GB 403 8998 67
Registered Address: 1-4 Argyll Street, London, W1F 7LD