Part-time Customer Service Advisor
30/06/2008
The Company
Milton Keynes based Lyco Direct is a leading B2B supplier of lighting, electrical and maintenance products. Established in 1995, the company has a number of channels to market including direct marketing through its award-winning catalogues, e-commerce, field and telesales.
The Position
Due to its continuing expansion, Lyco is looking for a new Customer Service Advisor to join the existing customer service team. 3 days per week
Key tasks to include:
- To rectify customer orders
- Arrange collections of goods to be returned
- To chase carriers for parcels
- Raise credits
- To investigate customers complaints
- To resolve customer complaints and queries
The Person
We are looking for someone to work 9.00 - 5.30 for 2-3 days per week. It is essential the individual has experience working in a customer services department. The successful candidate will be innovative and a good problem solver.
The Package
Your skills and knowledge will be rewarded with an excellent remuneration.
To apply please forward your C.V and covering letter quoting the job role you are applying for to: HR@lyco.co.uk. (no agencies please)