We are very proud of the service we provide to our customers. The service you receive helps set us aside from other online retailers and this is why we place such a high importance on ensuring that customer satisfaction is at the heart of everything we do.
We have won numerous awards for great service and always invite customers to leave comments after every order they receive. These are then shown, un-edited, on our website and at Feefo.com, an independent feedback forum, where we consistently receive 98% satisfaction.
Here is a sample of some of our latest customer feedback:
Fast and helpful and positive advice from an email query. Informative website
Lyco always seem to go that extra mile to help me out when I'm looking for something awkward. The customer service team have a high level of professionalism whilst maintaining a friendly, approachable and helpful manner. I would say they're your best asset!
Customer service team always helpful. Excellent prices and value for money
Ordered at 16:40 & goods arrived before 10am next morning. Cant get better than that!
Lyco has a well laid out web site which contains all the information needed to make a purchase. Delivery is quick and item securely packed.
I have bought from Lyco for almost 20 years and have always been pleased with the products and service received from them.
Super service from start to finish, easy to order, delivery was fast, communication was excellent.
Delivered on time and quickly. Can't ask for more from an online retailer. Very pleased, will be back again.
This is the first time I have used this company and I was very impressed with the service and fast delivery. Will definitely use them again.
Just wanted to say many thanks for such a fast and prompt service. The fluorescent tubes arrived very well packed and safely. Excellent service for which I am very grateful.
The service was very quick and the light is just right. Excellent.
The service I received was very good. Nothing could be easier than buying on line, no fuss and delivery time excellent.
The web site was really comprehensive and the service was second to none I will be using this web site again, the selection that they have is excellent.
Good and easy to deal with. A very good choice of products with keen prices. Quick delivery. I will be ordering more from Lyco.
This was the first time I had used Lyco.The website was easy to use and I found exactly what I wanted. Ordered in the afternoon and delivery arrived next morning. I would recommend Lyco to anyone.
I have always had a first class service from Lyco, with goods very well packed and delivered the next day. In the rare occasion that a bulb arrives "dud" there has never been any difficulty whatsoever in replacing it.
Good range, good prices, nice website, good quality, excellent delivery - what more do you want? .
First time of using Lyco, will definitely use them again. Excellent product range and first class service .
Great service, good response time to queries and great communicators - wish all companies had your quality of staff.
To see the full range of our independant testimonials please take a look at our Feefo reviews.
Want to know more about Lyco? Take a look at our About Us page